• Klantenbeoordeling 9,1
  • Gratis verzending (NL & BE) v.a. 35,-*
  • 90 dagen retourgarantie

During the holidays

During the holidays, PostNL delivery times and customer service opening times follow a special arrangement. To see what this means for you, we have made an overview below.  

Attention! Due to increased ordering for the holidays throughout the country, it can take longer for your order to be delivered.   

Date of placing orderOrdered before (time)Delivery the Netherlands & Belgium**
Friday 10 April (Good Friday)16:00 (4 PM)Saturday 11 April
Monday 13 April (Easter Monday)-Wednesday 15 April
Monday 27 April (King’s Day)-Wednesday 29 April
Monday 4 May (Remembrance Day)16:00 (4 PM)Wednesday 6 May
Thursday 21 May (Ascension Day)-Saturday 23 May (potentially 25 May)
Friday 22 May17:00 (5 PM)Saturday 23 May (potentially 25 May)
Monday 10 June (Second Pentecost Day)-Tuesday 11 June
Saturday 5 December (Saint Nicholas)15:00Monday 7 December
Thursday 24 December (Christmas Eve)-Tuesday 29 December
Friday 25 December (Christmas Day)-Tuesday 29 December
Saturday 26 December (Boxing Day)-Tuesday 29 December
Wednesday 30 December-Monday 4 January
Thursday 31 December (New Year's Eve)14:00Monday 4 January
Friday 1 January (New Year’s Day)-Monday 4 January

 

** delivery in Belgium can take one day longer compared to delivery in the Netherlands

You can reach our customer service during the opening times of our retail store. The following opening hours apply during the holidays:

HolidayDateCustomer service opened?
Good fridayFriday 10 AprilUntil 17:00 (5 pm)
Easter MondayMonday 13 AprilUntil 17:00 (5 PM)
King’s DayMonday 27 AprilClosed
Remembrance DayMonday 4 MayUntil 17:00 (5 PM)
Ascension DayThursday 21 MayUntil 17:00 (5 PM)
Second Pentecost DayMonday 1 JuneUntil 17:00 (5 PM)
Christmas DayFriday 25 DecemberClosed
Boxing DaySaturday 26 DecemberClosed
New Year’s DayFriday 1 JanuaryClosed

 

Of course, it is possible to send your questions about an online order via email or Whatsapp, in that case we will get back to you as soon as possible when the customer service opens again.

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