• Klantenbeoordeling 9,1
  • Gratis verzending (NL & BE) v.a. 35,-*
  • 90 dagen retourgarantie

During the holidays

During the holidays, PostNL delivery times and customer service opening times follow a special arrangement. To see what this means for you, we have made an overview below.  

Attention! Due to increased ordering for the holidays throughout the country, it can take longer for your order to be delivered.   

Date of placing orderOrdered before (time)Delivery the Netherlands & Belgium**
7 April (Good Friday)16:00 (4 PM)8 April
10 April (Easter Monday)-12 April
27 April (King’s Day)-29 April
4 May (Remembrance Day)16:00 (4 PM)6 May
18 May (Ascension Day)-20 May (potentially 25 May)
22 May17:00 (5 PM)23 May (potentially 25 May)
10 June (Second Pentecost Day)-11 June
5 December (Saint Nicholas)15:007 December
24 December (Christmas Eve)-29 December
25 December (Christmas Day)-29 December
26 December (Boxing Day)-29 December
30 December-4 January
31 December (New Year's Eve)14:004 January
1 January (New Year’s Day)-4 January


** delivery in Belgium can take one day longer compared to delivery in the Netherlands

You can reach our customer service during the opening times of our retail store. The following opening hours apply during the holidays:

HolidayCustomer service opened?
Good fridayUntil 17:00 (5 pm)
Easter MondayUntil 17:00 (5 PM)
King’s DayClosed
Remembrance DayUntil 17:00 (5 PM)
Ascension DayUntil 17:00 (5 PM)
Second Pentecost DayUntil 17:00 (5 PM)
Christmas DayClosed
Boxing DayClosed
New Year’s DayClosed


Of course, it is possible to send your questions about an online order via email or Whatsapp, in that case we will get back to you as soon as possible when the customer service opens again.

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